Essential information for new homes staff (PMA)
Half day course for Sales Negotiators
Course overview:
- Purpose of the Property Misdescriptions Act (PMA) and why the Act was introduced
- How it affects the company
- How it can affect the Sales Negotiator in their role
What constitutes an offence?
- Potential offences and how this can be prevented
- What the penalties might be
- Enforcement of the Act
- Defence
- Specified matters
- Action plan and compliance
- Questionnaire and manuals
